I brought my 2 year old Chocolate Lab in to the Kingston Road Emergency Vet because he had been ill for about a month and we had tried other veterinarians but weren't taken seriously enough.
I put all my trust in to the Doctors (I think the two main Doctors were Dr. Mitelman and Dr. Samson). I won't go in to much detail about what happened but I will say it was a very difficult, very long surgery and one hell of a recovery period. We did pay a pretty penny for the surgery since it was after hours emergency and so difficult, but we were pre-warned of the costs and obviously it was worth every penny!!
I was and still am shocked at the service that we received. I received phone calls at home with updates, they let us visit whenever we wanted, they explained EVERYTHING in detail, I can go on and on and on about how lucky we were to have brought our dog here. Even the front desk staff and assistants were great during this traumatic time.
I have 3 dogs and have since moved them all to their care (non emergency) and I would highly recommend you do the same if you're looking for a new vet that 'actually' cares.